One address, and a person reads it.

contact@riseainternational.co.uk

Lynda Smart reads and answers this herself. You will get a reply within five working days — that is one of our published social value commitments, not an aspiration.

If you are buying for an organisation

Include these and you will get a written quotation back rather than a question:

• your organisation's name and billing address;
• which tier you want — the three are published with prices;
• your purchase order number, if you already have one;
• the name and email of whoever needs to receive the invoice.

Everything your finance team is likely to ask for is already published on the information for buyers page, including the data processing agreement and our legal, VAT and insurance position.

If you are learning English

You do not need to contact anybody to use the material.

Chapter 1 is free to read now. There is no form, no download and no email address needed.

If you write to us, please do not send private information about your health, your immigration case or your family. We cannot give advice about any of those things.

What we cannot help with

• Immigration questions about your own case. That is regulated advice and we are not regulated to give it. Advice must come from somebody registered with the Immigration Advice Authority or from a qualified lawyer.
• Legal or financial advice. Same reason.
• Medical questions. For health advice in the UK, call NHS 111 or visit 111.nhs.uk. In an emergency, call 999.

Where we are

Pontypridd, Wales. A postal address is supplied on request for contracting, and to any organisation that needs one for a purchase order.

There is no telephone number, because there is one person answering and a number that rings out is worse than none. If a conversation would be faster than email, say so and we will arrange a time.