Accessibility statement

This statement applies to riseainternational.co.uk.

This website is run by RISEA International. We want as many people as possible to be able to use it. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings;
• zoom in up to 400% without the text spilling off the screen;
• navigate the whole website using just a keyboard;
• navigate the whole website using speech recognition software;
• listen to the whole website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.

We have also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

We are not aware of any content that fails AA. That is a statement about a small site that has been built to this standard from the first line rather than retrofitted, not a claim that it is perfect. If you find something that fails, we would genuinely like to know, and the reporting route is below.

Non-accessible content

There is no content on this website that we know to be non-compliant.

Disproportionate burden

We are not claiming disproportionate burden for any content on this website.

Content outside the scope of the accessibility regulations

There is no third-party content on this website. Nothing is embedded from another provider, so there is no content outside our control.

Going beyond AA, and why

WCAG 2.2 at AA does not cover reading level. Success criterion 3.1.5 Reading Level is AAA only, as are 3.1.3 Unusual Words and 3.1.4 Abbreviations.

This matters here more than almost anywhere. A website can pass AA completely and still be unusable by somebody reading English at CEFR A1 — which describes a large part of the audience for these materials. So the site is additionally written against:

• ISO 24495-1:2023, the plain language standard: readers can find, understand and use what they need;
• the W3C COGA patterns for cognitive and learning disabilities. Short sentences, small chunks, generous white space, no metaphors or non-literal language, clear step-by-step instructions, and nothing that relies on remembering an earlier page. This guidance is informative rather than normative, so following it is a considered position rather than compliance with a requirement.

These apply across the whole site:

• body text is never below 16 pixels;
• no text anywhere relies on reduced opacity to recede;
• line length is held between 60 and 75 characters;
• text is left-aligned and never justified;
• the lowest text contrast ratio measured anywhere on the site is 6.15:1, against a requirement of 4.5:1.

Where the 25-word sentence limit applies, and where it does not

Plain-language guidance suggests splitting sentences over 25 words. We hold to that on the pages written for learners, and we do not claim it everywhere.

• Chapter 1 and the privacy page contain no sentence over 25 words. These are the two pages most likely to be read by somebody with limited English, and they are the two that were written to that limit and measured against it.
• The pages written for institutional buyers do contain longer sentences. Procurement, funding and data protection material has to name things precisely, and breaking every clause apart makes it harder to follow rather than easier. Sentences over about 30 words have been split; some between 25 and 30 remain.
• The data processing agreement is not written at a plain-language level at all. It is drafted for a data protection officer and it says so at the top. The privacy page covers the same ground in simple English for anybody who needs it.

The privacy page is written at a simpler level again. The people most likely to read it closely are the people most worried about who can see their information.

Two specific things worth naming

Language of Parts

Success criterion 3.1.2 Language of Parts is Level AA, and the design of these materials depends on it. English phrases stay in English inside translated content, so every translated page is deliberately mixed-language. Each embedded English phrase is marked up as English, so that a screen reader pronounces it as English rather than applying the surrounding language's phonetics to it. Without that, the safe phrases would be read out as nonsense to exactly the person who most needs to recognise them.

Letter-spacing and connected scripts

No letter-spacing is applied globally anywhere on this site. Applying it to Arabic, Urdu, Farsi, Pashto or Tigrinya severs the connected letterforms and makes words unreadable. The site's typography settings default to no tracking, and it is added only for named left-to-right locales. Right-to-left support is built into the page structure rather than planned for later.

Feedback and contact information

If you find any problem not listed on this page, or think we are not meeting accessibility requirements, email contact@riseainternational.co.uk.

Tell us what page it was and what went wrong. You do not need to use technical language. We reply within five working days.

You can also ask for information from this website in a different format. That includes accessible PDF, large print, easy read, audio recording or braille. Email the same address, tell us what format you need, and we will respond within five working days.

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing accessibility requirements. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Note on which rules apply: the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 apply to public sector bodies, not to a private supplier such as RISEA. Our accessibility duty arises under section 29 of the Equality Act 2010, which requires service providers not to discriminate and to make reasonable adjustments. We publish this statement in the public sector format anyway because it is more useful to buyers that way.

Technical information about this website's accessibility

RISEA International is committed to making this website accessible, in accordance with the Equality Act 2010.

Preparation of this accessibility statement

This statement was prepared on 1 August 2026. It was last reviewed on 1 August 2026.

This website was last tested on 1 August 2026. The test was carried out by RISEA International. That means it was done by the person who built the site rather than by an independent auditor, and that limitation should be weighed.

Testing covered every page published on the site, and comprised:

• keyboard-only traversal of every interactive element, checking visible focus;
• checking colour contrast ratios for every text and background pairing used in the design system against the 4.5:1 requirement for body text and 3:1 for large text;
• checking heading structure and landmark regions;
• checking that the skip link moves focus to the main content;
• checking behaviour with reduced motion preferences enabled;
• checking layout and target sizes at 320 pixels wide and at 400% zoom.

An independent audit has not been carried out. When one is, this statement will be updated with the auditor and the date.